How does Airriva Hosting work?

So, you’ve taken the first step by contacting Airriva; what happens now? Our Owner Relation team works with you to understand your wants and needs as a Host Partner. They evaluate your property, project its earning potential, set you up with a plan, and then get to work on making you your monthly earnings. Our smooth onboarding process makes your life simple. We list your property on all of the top STR sites and cater to all guest needs. Our dedicated staff in each market ensures the cleanliness and upkeep of your property. We follow up with all guests to learn from every experience and make sure they come back. We take the hassle out of hosting and the guessing out of guesting.

Why choose Airriva to manage my property?

Airriva makes hosting easy by having dedicated Owner Relations & Guest Services teams that ensure hosts and guests have the perfect experience. We also offer a one-of-a-kind rewards program to promote brand loyalty. The Airriva FriendZone is unlike any other that will keep our friends coming back again and again.

What is the Airriva FriendZone?

The Airriva FriendZone is a one-of-a-kind rewards program that has done away with dated point systems. Instead, the FriendZone earns 'friends' INSTANT reward for staying with Airriva. FriendZone members can choose rewards from a list of over 1K partners, including Uber, Doordash, Amazon, and more, just by booking Airriva. To learn more and sign up click here.

Why “Friend” Zone?

A wise man once said, “customers, come and go, but friends will stick with you for life”. For that reason, Airriva considers all of our guests as friends, not just customers. We treat everyone the way they want to be treated and don’t deal in one size fits all customer experiences. We trust that our friends will come to us on a personal level about any issues they encounter so we can constantly improve and be better prepared for their next stay. As an added bonus, working with friends makes days go faster, and we all have more fun!

Are there limitations on how often I may use my home?

Not a chance! It is your home. We do ask that you honor current reservations or give us ample warning to request a guest move. You are welcome to reserve your listing for personal stays. All you have to do is contact your Owner Relations Manager with the dates and we’ll take care of the rest.

How much are Airriva property management fees?

Our fees vary depending on the type of contract that best suits your personal needs. Our dedicated Owner Relations team will work with you to determine how to best reach your goals as a Host Partner.

Does Airriva manage properties near me?

We are currently in 8 markets throughout the US, including:

• Ann Arbor, MI

Does Airriva manage listings on Airbnb?

Yes, we do. All of Airriva’s listings are on top sites, including Airbnb, VRBO, Booking.com, and more.

What “tech forward” options does Airriva offer?

Airriva provides smart locks, Key Cafe, digital thermostats, Smart Surj™ pricing technology, noise sensors, and smoke sensors.

What is Smart Surj™?

Smart Surj™ is the first AI-driven pricing system with optimized rates to maximize your monthly earnings by 25-50%.

How does Airriva use Smart Surj™ to price their listings?

Smart Surj™ predicts rates by keeping a keen eye on your rental market. If demand changes, automatic desurge and surge detection kicks in to maximize your RevPar.

How does Airriva deliver a perfect guest experience?

We sweat the details. We have a dedicated team constantly working to maintain our listings with the most accurate information and photos of our properties. Our Guest Services team is available round the clock to promptly answer any question a guest may have before, during, and after their stay. We ensure every room is fully stocked with amenities prior to arrival and touch base once guests have arrived to ensure they have everything they need for their stay. After their stay, we reach out to guests to ensure their experience was up to our 5-star standard and request a review. If anything was not to their liking, we communicate with our team to continually improve and ensure future guest satisfaction.

What is Airriva’s pet policy?

Pet policies are flexible at the discretion of each Host Partner.